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Please find answers to the most frequently asked questions below. If you cannot find what you are looking for please make use of our comprehensive Help Center.
What Operating Systems are supported by I-Insight?
M achine data collection and diagnostics is supported on all major Unix and Windows Operating Systems, e.g. Solaris, Linux, AIX, HP-UX, Windows Server 2011, Windows Server 2012, Windows MultiPoint Server.
How frequently will the servers in my datacenters be scanned?
The scanning frequency is fully configurable and could range from serveral times a day to daily or weekly scans.
What Machine Data is collected during a scan?
We offer fully configurable data collection. Machine Data can contain configuration files, script outputs, log files but also information about the running state of a server. Data collection is completely non-intrusive and configuration is secured through additional validation steps.
How much Machine Data is collected from each server during a scan?
Machine Data scans vary in complexity depending on individual configuration, server size and operating system. Uncompressed data volumes in our experience range from few Kilobytes to serveral Megabytes per server. A machine for example with hundreds of SAN storage devices will generate more data volume than a blade server with only local storage.
Can I-Insight maintain a Golden Source for Configuration Management?
Y es, I-Insight can maintain your Enterprise Golden Source data and offers Configuration Management capability. Alternatively I-Insight can synchronise with existing Configuration Management tools and enrich an existing data store.
Do all servers in my Datacenters get scanned by I-Insight?
The scanning population is fully configurable with the option to group servers by regions, timezones or by any other user defined criteria.
What are I-Insight’s reporting capabilities?
Reporting is a key feature and provides vital information for decision making for both day-to-day operations as well as datacenter strategy. I-Insight provides reports at the most granular server level but also horizontally at application level. Detailed statistics can be accumulated into high-level Datacenter views with the ability to drill down into any required level of granularity.
Can I-Insight interface with existing Change and Incident Management tools?
The unique combination of change and incident information with real Machine Data allows for pro-active server management, shorter Incident Mean Time To Recovery and efficient post change diagnostics. I-Insight accepts data from existing tools either through direct access or industry standard exchange formats.
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